This policy is created in accordance with the APP. If you wish feel we are in breach, please contact us as outlined in point 6 below and we will respond appropriately to your concerns.

1. Information we collect

We collect the following types of information:

  • All communications submitted to us, such as, but not limited to: Name, email address, phone number, details of your project, what services you are looking to source, or social media account names and communications.
  • Our metric and SEO tools may collect an assortment data, such as what pages you have visited on our site, what browser is being used, what site you came to us from (such as google, bing, a blog, etc), and IP address.

2. How we collect information

Information that you submit us: This information is collected from your direct contact with us via methods such as email, this website’s contact forms, phone calls, social media contact and in person conversation.
Information collected automatically: Information collected via our metric and SEO tools may be collected using cookies, page calls linked to IP address, or other tracking technologies.

3. How do we use your information?

We will only ever use your personal data to contact you regarding our services. Non-personal data may be used to help us improve the serviceability of our website.

4. Data disclosure

Personally identifying data that we collect will never be sold, gifted, given or in any way traded to any third party without your express and clear consent. Non-identifying data may be used by 3rd parties.

5. Data storage

Electronically recorded data that we receive from you is held securely and privately. Physically recorded data is stored behind lock and key. All data is accessible only by staff of exlibris.

6. How to contact us regarding our security policy and your personal data

If you wish to know what personal data we hold on you, or have any other concerns, you may contact us via any of the methods listed on our contact page. If you wish to unsubscribe from the mailing list, you may use the unsubscribe link at the bottom of the sign-up confirmation email, or if you no longer have it, email hello@exlibris.com.au with your request.